Go to our website at dol.ny.gov/unemployment/ unemployment-insurance-assistance. Or call toll-free 888-209-8124 from 8 am to 5 pm, Monday through Friday. If you use a Video Relay System or another type of relay service, contact your relay operator and ask the relay operator to call 888-783-1370.

Visiting a NY UI Office In Person If you are a New Yorker receiving unemployment compensation, you may be required or wish to visit a New York unemployment office in person to take advantage of resources designed to help you find work more quickly.

We build and support New York's businesses, helping them find qualified workers and keeping them informed about tools and incentives to make their businesses thrive. We empower and protect New York's workers by supporting the unemployed and by ensuring all workers have a safe workplace where they receive a fair wage.

You may be denied benefits if you: Were fired because you violated a company policy, rule or procedure, such as absenteeism or insubordination. Quit your job without good cause, such as a compelling personal reason.